Privacy and Policy

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Effective Date: 26-12-2024

Genuo AI ("we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes how we collect, use, disclose, and safeguard your information when you visit our Website, genuo.ai (the "Website"), or use our services. Please read this policy carefully to understand our practices regarding your information and how we will treat it.

Information We Collect

We may collect and process the following information about you:

1. Information You Provide to Us:

Account Information: When you create an account, we collect your name, email address, password, and any other details you provide.
Payment Information: If you make a purchase, we collect your payment details, including your billing address and credit card information.
Communication: If you contact us, we collect records of your correspondence.

2. Information We Collect Automatically:

Usage Data: Details of your visits to our Website, such as traffic, location, and other communication data.
Device Information: This includes information about your device, including its IP address, browser type, operating system, and device identifiers.

3. Information from Third Parties:

We may receive data about you from third-party sources, such as analytics providers and advertising networks.

How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our Website and services.
Process your transactions and send related information.
Communicate with you, including responding to your inquiries and sending promotional content.
Analyze usage patterns to improve our Website and services.
Comply with legal obligations and enforce our terms.

Sharing Your Information

We may share your information with:

Service Providers: Third parties that help us operate our Website, process payments, or perform analytics.
Legal Obligations: Authorities must disclose your data if required by law.
Business Transfers: A buyer or successor in the event of a merger, divestiture, restructuring, or other sale of assets.

Your Rights

You have certain rights regarding your information:

Access and Portability: Request access to your data and a copy in a structured format.
Correction and Deletion: Request correction or deletion of your data.
Objection: Object to specific data processing practices.

To exercise your rights, contact us at support@genuo.ai.

Data Retention

We retain your information as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

Security

We implement measures to secure your personal data from accidental loss and unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet is entirely secure.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these third parties.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically.

Still have a question? Browse documentation or submit a ticket.